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Customer reviews about Biopur habitat

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	97.8%	(586 reviews)
Average rating: 9.8/10	2.2%	(13 reviews)
Number of reviews: 599	0%	(0 reviews)

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Serious commercial service

Efficient. Poor in shipping department

Patrick L. 15/05/2020

Answer:

Bonjour, votre note est assez sévère !

C'est moi même Frédéric Sanchez qui m'occupe de l'expédition... Biopur habitat est une entreprise artisanale et pas une multinationale...je pense avoir réagi rapidement comme vous l'avez souligné puisque votre colis n'avait même pas été ouvert.

Si vous pouviez revoir votre note ce serait sympathique pour mon travail.

Cordialement

very slow

when I ordered the product, it was out of stock, one month later still nothing, but strangely after a message from me a little angry, the package arrived very quickly

david m. 15/04/2020

Answer:

Bonjour, malgré nos réponses à vos messages insultants, le retard de réapprovisionnement a été causé par le coronavirus.
De nombreuses entreprises qui utilisent certaines pièces en provenance de Chine ont subi les mêmes problèmes.
Apparemment vous avez décidé de ne pas être compréhensif et restez insensible à la situation actuelle qui touche maintenant la France et l'Europe... C'est votre droit, c'est aussi le nôtre de garder une copie de vos messages haineux.

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